Customer Service Value

I have a laptop given to me by my Uncle from US. The good thing about it is that when it was used by my brother. After he borrowed it to me last 2007, when he returned to me broked after week of used. The lcd chip was accidentally broken he told me. And i when i go to this famous world brand laptop service center. The warranty and repair is only applicable in US! I was really shock, How does it feel when this kind of company rob you away from your joy? I mean what is the use of a great laptop is you can't repair it? Or great gadget if it will only last for 3 years?